The hotel staff were outstanding, incredibly friendly and knowledgeable. The rooms, while a bit dated, were clean and comfortable. The beachfront location was amazing, close to everything, but road noise was a downside. The dining was average with only Danish pastries available. Overall, a pleasant stay with great service and location.
Rooms
7.0
The rooms, though dated, were clean and well presented.
Service
9.0
The staff were very polite, friendly, and knowledgeable.
Location
8.0
The beachfront location was amazing, close to everything.
Dining
6.0
The dining with only Danish pastries was average.
Facilities
8.0
The facilities were clean and pleasant.
Christopher
United Kingdom,
October
2023
8.4/10
The hotel is in a convenient location near the main area of Surfers Paradise and right across the road from the beach. The rooms were clean and tidy but showed signs of wear. The service was fantastic and easy to deal with. However, there was some road noise, and the bedroom was uncomfortably hot due to issues with the ceiling fan. Value for money needs improvement.
Rooms
7.0
The rooms were clean and tidy but showed signs of wear.
Service
9.0
The service was fantastic and easy to deal with.
Location
8.0
The hotel is conveniently located near the main area of Surfers Paradise and right across the road from the beach.
Dining
10.0
No specific comment about the dining experience.
Facilities
8.0
No specific comment about the facilities.
Danny
United Kingdom,
April
2023
5.4/10
The hotel had a fantastic location right in front of a lovely beach, making it convenient to access everything. The rooms were not properly cleaned and seemed tired, which was disappointing. The service was decent, with a positive response to changing bedsheets when requested. The hotel is in dire need of an upgrade to match its prime location.
Rooms
5.0
The rooms were not properly cleaned and seemed tired.
Service
7.0
The service was decent, with a positive response to changing bedsheets when asked.
Location
8.0
The hotel had a fantastic location right in front of a lovely beach, making it convenient to access everything.
Dining
5.0
The dining experience lacked details.
Facilities
5.0
The hotel is in dire need of an upgrade to match its prime location.
Great location
Rooms not properly cleaned
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